Terms of service

These Terms of Service govern your use of the Fortify Hair Oil website and purchases from our store. By using our website or placing an order, you agree to these terms.

1. Use of Our Website

You agree to use our website for lawful purposes and provide accurate contact, delivery, and payment information. You must not use our website for fraudulent orders, unauthorized transactions, or activities that interfere with its operation.

2. Product Information

We aim to provide accurate product descriptions, images, prices, and availability. Packaging and appearance may vary slightly from the images shown.

Fortify Hair Oil is intended for external use only. Follow the instructions on the product packaging, avoid contact with eyes, and keep it out of reach of children. Perform a patch test before use and stop using the product if irritation occurs.

Results may vary between individuals. We do not guarantee specific hair growth or hair care results.

3. Prices and Payments

Prices are displayed in Pakistani Rupees (PKR), unless stated otherwise. Delivery charges, where applicable, will be shown before you complete your order.

Prices and offers may change. Such changes will not affect orders we have already accepted.

Available payment methods are displayed at checkout. Orders are subject to successful payment or confirmation of the selected payment method.

4. Orders and Acceptance

Placing an order does not guarantee acceptance. Orders are subject to product availability and verification.

We may decline or cancel an order because of unavailable stock, incorrect pricing, incomplete delivery information, or suspected fraud. If payment has already been received for a cancelled order, we will arrange a refund.

5. Shipping and Delivery

Please provide a complete and accurate delivery address and an active contact number.

Delivery times are estimates and may be affected by courier delays, weather, public holidays, or other circumstances outside our control. If your order is delayed or has not arrived, contact us for assistance.

Additional delivery charges may apply if an order must be resent because you provided an incorrect or incomplete address.

6. Cancellations, Returns, and Refunds

You may request cancellation before dispatch. Once dispatched, the order will be handled according to our Return & Refund Policy.

Returns, replacements, and refunds are subject to the conditions stated in that policy. Please contact us before returning any product.

7. Website Content

Our original website text, branding, images, and other content belong to Fortify Hair Oil or are used with permission. You may not reproduce or use this content commercially without authorization.

8. Personal Information

We use the information you provide to process orders, arrange delivery, and provide customer support. Our Privacy Policy explains how personal information is handled.

9. Responsibility

You are responsible for following the product’s usage and storage instructions. Fortify Hair Oil is not responsible for problems resulting from misuse or use contrary to those instructions.

Nothing in these terms excludes any consumer rights or responsibilities that cannot be excluded under applicable law.

10. Changes to These Terms

We may update these terms by publishing a revised version on our website. Updated terms apply to future website use and orders; the terms in effect when your order was accepted apply to that order.

11. Contact Us

For questions about these terms or your order, contact:

Fortify Hair Oil
Address: Peshawar Cant, Pakistan
Phone / WhatsApp: 03209010673
Email: mohammadhumza26@gmail.com